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Terms & Conditions

Last updated: November 2, 2026

These Terms & Conditions (“Terms”) are entered into with Coley Enterprises LLC, a limited liability company that does business as (“DBA”) TC Tax Services. In these Terms, “TC Tax Services,” “we,” “us,” “our,” or “the Company” refers to Coley Enterprises LLC and its DBA, TC Tax Services. These Terms govern your access to and use of the TC Tax Services website, online forms, appointment scheduling tools, and related services (collectively, the “Services”). By using the Services, you agree to these Terms. If you do not agree, please do not use the Services.

These Terms also describe the rules that apply to SMS/text message communications between you and TC Tax Services under the A2P 10DLC (Application-to-Person 10-Digit Long Code) framework and applicable carrier, Telephone Consumer Protection Act (TCPA), and Federal Communications Commission (FCC) requirements.

1. Use of the Services

You agree to use the Services only for lawful purposes and in a manner that does not violate the rights of others or any applicable law. You are responsible for the accuracy of the information you submit and for maintaining the confidentiality of any credentials you use to access our client portal.

“TC Tax Services,” related names, logos, and content on this site are the property of TC Tax Services. You may not copy, reproduce, or distribute our content without permission, except as necessary to use the Services for their intended purpose.

2. Nature of Our Services

TC Tax Services offers professional tax preparation for individuals, self-employed filers, and business owners through virtual and in-person options. A tax estimate provided through our estimator is for informational purposes only and is not a guarantee of your actual refund or tax liability. Final results are determined after your complete tax return is prepared and reviewed.

3. SMS & Text Messaging Terms (A2P 10DLC)

Your SMS Agreement

By providing your mobile number and opting in, you agree that TC Tax Services and its messaging partners may send you text messages using an automatic dialing system or other automated technology. You understand that consent is not a condition of any purchase and that you may opt out at any time.

The following SMS terms apply whenever you opt in to messaging from TC Tax Services:

  • Opt-in. You opt in by providing your mobile number and consenting through a form or checkbox, or by texting a stated keyword to our registered number. You must be the subscriber or authorized user of the mobile number and at least 18 years old.
  • What you may receive. Appointment confirmations and reminders, filing-season and deadline reminders, document requests, return-status updates, and promotional or seasonal offers.
  • Frequency. Message frequency varies and may be recurring during filing season; you may receive multiple messages per month.
  • Costs. Message and data rates may apply from your carrier. Check your mobile plan for details.
  • Opt-out. Reply STOP to any message to opt out of all future SMS messages. After opting out you may receive one final confirmation message. To resume messages where your carrier supports it, reply UNSTOP or opt in again through our site.
  • Support. Reply HELP to any message for assistance, or contact us through the channels in Section 8.
  • Carrier rules. Messages are sent via registered A2P 10DLC campaigns and are subject to carrier messaging rules and throughput limits. Carriers are not liable for delayed or undelivered messages.
  • No liability for messaging. TC Tax Services is not responsible for delays, misdelivery, or non-delivery of SMS messages or for any consequences arising from them.

Quick Reference

STOP = opt out  ·  HELP = support  ·  UNSTOP = resume (carrier permitting)

4. No Refund or Result Guarantee

We strive to prepare accurate, compliant returns based on the information and documents you provide. However, we do not guarantee a specific refund amount, tax liability, or outcome, and the accuracy of any return depends on the completeness and accuracy of the information you supply.

5. Third-Party Links & Resources

Our website may contain links to third-party resources (such as IRS tools and partner forms) for your convenience. We do not control and are not responsible for the content, privacy practices, or accuracy of third-party sites, and your use of them is subject to their own terms and policies.

6. Disclaimers & Limitation of Liability

The Services are provided “as is” and “as available” without warranties of any kind, whether express or implied. To the fullest extent permitted by law, TC Tax Services disclaims all warranties and shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Services.

7. Changes to These Terms

We may revise these Terms at any time by updating this page and revising the “Last updated” date. Your continued use of the Services after a change constitutes acceptance of the revised Terms.

8. Contact

If you have questions about these Terms or our SMS messaging practices, please contact us:

For SMS-specific help, reply HELP to any message you receive from us.

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